Use your mobile phone

Handling an incoming call and ending it
When your mobile phone rings, you will hear an incoming call alert in your hearing aids, and the phone button on Streamer Pro and the status indicator on the top of the streamer will blink green. Press the phone button (A) briefly to answer the call.

Learn the basics of Streamer Pro
with a mobile phone

Instruction videos:

Pairing a mobile phone with Streamer Pro:

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mobilephone - pairing mobile phone with streamer pro

Accepting a call:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=1fe9087d5afe55a7dd48acc36452c68f&source=embed&photo%5fid=13003674" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]
mobilephone - Accepting call

Making an outgoing call:

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mobilephone - outgoing calls
  • Pairing guide

    Learn how to connect ConnectLine streamer with your mobile phone.

  • Recommended mobile phones

    Oticon regularly tests which mobile phones work with the ConnectLine system. Find a selection of recommended mobile phones here.

  • Known issues

    We regularly test the latest and most popular mobile phones. As some mobiles unfortunately aren’t fully compatible with the ConnectLine system.

More support

For more instructions on how to use mobile phones with Streamer Pro and older versions of the streamer, find help here.

use-your-smartphone-as-remote

Use your smartphone
as a remote

The ConnectLine App enables you to get the most out of your hearing aid and is ideal to use without having to touch either the instruments OR the Streamer Pro. The ConnectLine App turns the smartphone or tablet into a cleverly personalised, discreet and easy to use remote control for the individual ConnectLine elements. Swipe, see and select to access and customise features and functions of the ConnectLine system and get a clear overview.

Download the ConnectLine App

Download the latest version of the ConnectLine app Download the latest version of the ConnectLine app

Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc.

 

Compatibility

The ConnectLine App is compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini 2, iPad mini, and iPod touch (5th and 6th generation) and requires Streamer Pro 1.2 App or later. When downloading the ConnectLine App on iPad, search for iPhone apps on the App Store. The ConnectLine App for Android smartphones and tablets requires any Streamer Pro with firmware 1.3 or later. Please visit www.oticon.global/support for more details on compatibility.

  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

  • Find a hearing centre

    Get a hearing test and receive help and advice from authorised Oticon hearing care professionals.