How to

Take care of your
hearing aids

Oticon hearing aids are manufactured with delicate components and advanced technology and they are designed to be effective, reliable and durable. If exposed to heat, chemicals or knocks, they may get damaged or work less efficiently. Learn how to handle, use, and store your hearing aids carefully.

Water-resistant (IP58)

Your hearing aid is water-resistant, which means it is designed to be worn in all daily life situations. So you don’t have to worry about sweat or getting wet in the rain. However, do not wear your hearing aid while showering or participating in water activities. Do not immerse your hearing aid in water or other liquids. Should your hearing aid come in contact with water and stop working, please follow these guidelines:

Moisture, condensation and dampness: remove your hearing aids before swimming, showering or going out into heavy rain. Don’t leave them in the bathroom, which is a humid and wet environment. Dry any perspiration in your outer ear regularly. Open the battery door fully to allow air to circulate whenever you are not using your hearing aids, especially at night or for longer periods of time, and consider using a drying kit. Your hearing care professional can provide advice on the best drying kit for your hearing aids.

How-To-HA-Care-Hard-637x538

Knocks

When handling your hearing aids, it is a good idea to hold them over a soft surface to avoid damage if you drop them. We recommend that you put a soft cloth on the table. Keep your hearing aids in their presentation case or in a drying kit when you are not using them.

How-To-HA-Care-Heat-637x538

Heat

Protect your hearing aids from direct sunlight. Don’t leave them near heaters or in your car or leave them inside a parked car in the sun. Never put your hearing aids in the microwave, oven or any other heating device to dry them.

How-To-HA-Care-Chemicals-637x538

Chemicals

Direct contact with chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion, insect repellent or eardrops can damage the hearing aids. Always remove the hearing aids before applying such products and allow time for the product to dry before replacing the hearing aids. Remember also to wipe off and dry your hands before touching the hearing aids. Don’t use cleaning fluids or solvents to clean your hearing aids - use a dry cloth.

Read more about safe cleaning here
  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

  • Find a hearing centre

    Get a hearing test and receive help and advice from authorised Oticon hearing care professionals.